12/1/2007 You Spoke and Ned Listened

“From customer demand, comes great improvement.” Ned Stevens is proud to announce the flagship of its Service Plan program: the Diamond Service Plan. This plan is the most comprehensive method to protect your most important investment. Beyond becoming an Elite Customer of Ned Stevens, Diamond Members are protecting their home at the right times of the year, using a company that has lived to service gutters since 1965. In addition to all the other great benefits of our service plans, at their request, Diamond Service Plan members receive firm scheduling dates for all of their gutter cleanings and even a two hour scheduling window, of course weather permitting. Through the use of our cutting-edge PDA technology, in some instances, Diamond Plan members can receive free same day service. “Our customers asked for more, and we have delivered it to them.”

10/1/2007 Kids love Ned too!

The Ned Stevens 2007 Coloring Contest was a great success! All kids up to age ten were given pictures to color and to submit to Ned Stevens. We received hundreds of entries from children of all ages, and the entries were all fantastic! There were several winners, and all participants received gift certificates to Barnes and Noble, as well as great Ned Stevens apparel. Look for our next contest coming soon!

8/1/2007 Ned Lights You Up!

Ned Stevens Gutter Cleaning & General Contracting introduces its latest home improvement service designed to make the customer’s life easier: installation of spotlight bulbs in areas the homeowner simply can’t reach. These bulbs are energy saving 90 Watt bulbs with a 2500 hour life. “Our goal is simply to make life easier for the customer, by providing important services at a fair price.”

1/1/2008 Ned’s Getting Better Every Day

Ned Stevens proudly introduces its new Custom Training Program. The CTP is a mentoring program which utilizes the skills and knowledge of our most experienced employees, and combines this experience with a cutting edge, custom-designed computer program that is designed to educate and sharpen the skills of our crews. “We simply want to be the best we can, and get a little better every single day.”

1/1/2007 Ned Rolls out PDA Handhelds:

Fairfield: After much research and development Ned Stevens Gutter Cleaning has deployed a handheld PDA device for their field technicians. The device will provide “real-time” data to our reps in the office. The device allows servicemen to update customers' accounts with vital information as well as photographs. As of 1/1/2007 all technicians will carry the device. Invoices can be updated and printed right from the technician’s truck. The device also allows for tracking of vehicles as well as truck speed. “We want to make sure our drivers are driving safely”.

9/1/2006 Gutter University is Complete!

Ned Stevens Gutter Cleaning and General Contracting Inc. has completed the building of our state-of-the-art training center “Gutter University.” This center is a classroom-type facility fully equipped with Power Point technology for large visual displays, as well physical displays of all of our products for hands-on training and education.

“We have created a classroom environment that mixes traditional learning and teaching with hands-on training.” While at their desks, both senior employees and trainees take notes, sharpen their skills, learn the latest tips and newest techniques for all of our services, and take written tests which must be passed with a minimum score of 75%. “Our quality is built on our hard-working employees, so let’s give them an educational environment that will help them develop their talents and skills.”